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About Us

Your patronage is important to us. Our clothes come with an unconditional satisfaction guarantee. If you are not satisfied with your purchase, you can return the item within 30 days for a full refund. Please note, if you are returning clothes from the matching outfits for dolls and girls, both outfits must be returned in order for us to make a refund. Please submit your suggestions or comments to:

 

Doll Clothes Superstore, Inc.
136 Torry Rd
Tolland, CT
06084
email: questions@dollclothessuperstore.com
or
mannwalsh@aol.com
phone 860 871 9006
questions@dollclothessuperstore.com

Often well-meaning folks tell us the clothes that are online are "too cheap" and the implication is the quality must be inferior. It is often suggested, we raise the prices so the clothes will appear more worthy of buying.

Our handmade doll clothes are excellent quality, among the very best hand made doll clothing available. We invite you to read through the customer comments and see what our customers say.

Our purpose in this labor of love has been to provide varied, well-made doll clothes at affordable prices. Spending almost nothing on marketing and catalogs is one of the ways we can keep the cost of the clothing reasonable.

If you think a higher price means better quality, we hope you will make a purchase from Doll Clothes Superstore. We believe you will be pleasantly surprised.

SHIPPING: We ship anywhere in the world. We process orders within 3 to 5 days. Orders within the United States will be charged $5.95 for First Class shipping and handling. Priority mailing is $6.95 per order regardless of the number of items ordered. Express mailing is also an option. Order over 60.00 are shipped for free within the US. There is no free shipping on orders outside the US. CANADIAN Shipping-We ship to Canada daily. Please choose first class shipping for Canadian orders.

Orders outside of the United States will be charged $24.50 for shipping and handling.

Orders, within the United States, over $60.00 qualify for free Priority shipping. If you want Express shipping for orders over $60.00, you will need to pay the Express charge.

We ship to street address, P.O. Boxes, International Addresses and APO/FPO addresses.

RETURNS: Mail returns to Doll Clothes Superstore. When we receive the items we will refund the purchase price of the items but not the postage that we paid to send the items to you.

Please note that we do not accept mail orders. If you send us a check it will not be cashed and the order will not be processed. We will return it to you.

All shoes pictured with the clothes are sold separately. The price on each page is for the clothing only.

Contacting Us: Our main focus on a day to day basis is to process orders as quickly as possible. In order to do that if we are busy at work with sewing, ironing or packaging, we do not answer the phone. The VERY BEST way to contact us is by email. For that reason the email link is on every page. The best email address to use is mannwalsh@aol.com Thank You.

The International packages are mailed to the destination via the US Postal System and then delivered to the customer using the local postal system. Shipping time is different among various countries. It usually takes between 7 to 21 days.

Gift wrapping is available for an additional charge of $2.00 which automatically includes Delivery Confirmation.

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Privacy Policy: At the Doll Clothes Superstore, we are committed to protecting your privacy. When you place orders or access your account information, we offer the use of a secure server. The secure server software encrypts all information you input before it is sent to us. Furthermore, all of the customer data we collect is protected against unauthorized access. We do not sell, trade, or rent your personal information to others.

Consent: By using our web site, you consent to the collection and use of this information by Doll Clothes Superstore. If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information is collected and how it is used.